Refund & Cancellation Policy

Refund & Cancellation Policy

We provide free trial plan to let you fully evaluate our products before you make a purchase decision.


Please use the trial period to make sure that the software meets your needs before purchasing a license. None of our software requires registration to enable its primary functionality.


If you purchase one of our plan, after your payment has cleared your license to use the software will be activated. Once the license is activated, no refunds will be given.


During your trial period, our support staff is available to assist in installation and configuration via email or telephone. We strongly recommend that all customers test the trial version of any product prior to making a purchase.


In rare instances and only within 30 days of purchase, if due to technical difficulties, we may, at our discretion, issue a refund. In such instances, we require that you provide enough information for us to positively identify your purchase transaction (e.g., order number, your company name, date of transaction, purchase code, number of licenses purchased, etc.). If we are able to positively identify your order, and if your request is made within 30 days of purchase, you must submit to us a email or letter of destruction of on-premise software on your company letterhead or company email before we will process the refund.


It is your responsibility to familiarize yourself with this refund policy. By placing an order for any of our plans, you indicate that you have read this refund policy and that you agree with and fully accept the terms of this refund policy.


If you do not agree with or fully accept the terms of this refund policy, we ask that you do not place an order with us.


If at any point of time you wish not to use the application/software you can write to us at [email protected] for cancel of the subscription. No refunds will be given if you wish to cancel the subscription.

GOVERNING LAW

This Policy shall be governed by and construed and enforced in accordance with the laws of India. Any dispute arising out of or in connection with this contract, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by the International Commercial Arbitration Court under the European Arbitration Chamber (Belgium, Brussels, Avenue Louise, 146) according to the Rules of this ICAC, which, as a result of referring to it, is considered as the part of this clause. The number of arbitrators shall be One (1) in accordance with the said rules. . The seat, or legal place, of arbitration shall be Bangalore, India. The language to be used in the arbitral proceedings shall be English.


Please contact customer service at boman.ai if you have any questions.